Terms & Conditions
Effective Date: January 1, 2026
Welcome to Koselig Wellness. By booking a service, using this website or participating in sessions or events, you agree to the following Terms & Conditions.
Wellness Services
Koselig Wellness provides wellness-based services intended to support relaxation, nervous system regulation and emotional grounding. Services may include facial massage, reflexology, head care, therapeutic hair brushing and Kowy touch experiences.
Services provided by Koselig Wellness are not medical treatment, psychotherapy, massage therapy or healthcare services and are not intended to diagnose, treat or cure medical or mental health conditions.
Client Responsibility
Clients are responsible for:
Providing accurate health and intake information
Communicating allergies, sensitivities, injuries or concerns before services begin
Informing Koselig Wellness if they feel discomfort at any point during a session
Ensuring services are appropriate for their personal needs and circumstances
Clients understand that participation in wellness services is voluntary.
Consent & Boundaries
Koselig Wellness is rooted in safe, intentional and consent-based care.
Clients may:
Request modifications to touch or techniques
Decline any portion of a session
Pause or stop services at any time
Any inappropriate, sexualized, threatening or disrespectful behaviour will result in immediate termination of the session without refund.
Booking & Payment
Payment policies, pricing and appointment availability are subject to change without notice.
Appointments are confirmed once successfully booked through the approved booking platform or directly through Koselig Wellness.
Cancellation Policy
Please provide at least 24 hours notice for cancellations or rescheduling whenever possible.
Late cancellations, missed appointments or no-shows may be subject to a cancellation fee or forfeiture of payment/deposit.
Refunds
Services already provided are non-refundable.
Workshops, retreats, events or specialty offerings may have separate refund policies outlined at the time of booking.
Wellness Results
Individual experiences and results may vary. Koselig Wellness does not guarantee specific physical, emotional or therapeutic outcomes from services.
Website Use
All website content, branding, text, graphics and materials belonging to Koselig Wellness may not be copied, reproduced or distributed without permission.
Privacy
Use of this website and services is also governed by the Koselig Wellness Privacy Policy.
Changes to Terms
Koselig Wellness reserves the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on this website.
Contact
For questions regarding these Terms & Conditions, please contact:
Koselig Wellness
koseligwellness.ca
hello@koseligwellness.ca